The PABX / PBX (Private Automatic Branch Exchange / Private Branch Exchange) Training Course by Vcare Technical Institute is designed for aspiring telecom technicians, IT professionals, and network support engineers who want to gain practical and theoretical knowledge of PBX systems. This course provides hands-on training on analog, digital, and IP-based PBX systems used in corporate environments, call centers, and large organizations.
The PABX / PBX (Private Automatic Branch Exchange / Private Branch Exchange) Training Course by Vcare Technical Institute is designed for aspiring telecom technicians, IT professionals, and network support engineers who want to gain practical and theoretical knowledge of PBX systems. This course provides hands-on training on analog, digital, and IP-based PBX systems used in corporate environments, call centers, and large organizations.
Fundamentals of Telephony
Analog vs Digital Telephony
VOIP Concepts & Protocols
PBX System Architecture
Components: Trunks, Extensions, Gateways
PSTN, PRI, SIP Integration
Types of PBX Systems
Analog PBX, IP-PBX, Hybrid PBX
Asterisk and FreePBX basics
Installation & Configuration
System Wiring & Setup
Interconnecting with Telephone Lines & Internet
Call Management
Call Routing, Forwarding, Hold, Transfer
Auto Attendant (IVR) Setup
Troubleshooting & Maintenance
Fault Diagnosis
Backup & Restore Procedures
Real-time Lab Sessions
Hands-on practice with EPABX boards
Simulation using software tools
On successful completion, students will receive a Vcare Technical Institute Certified PBX Technician Certificate, recognized by our partner institutions and industry collaborators.
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PBX (Private Branch Exchange) or PABX (Private Automatic Branch Exchange) is a private telephone network used within an organization. It allows internal communication and connects to the public telephone network (PSTN or VoIP).
This course is ideal for:
ITI / Diploma holders
Engineering students (ECE, EEE, IT)
Telecom professionals
Network support staff
Job seekers in technical support or telecom domains
We offer flexible options:
Regular Batch: 1 Month
Fast Track: 7–10 Days
Weekend Batches: Available for working professionals
Yes! The course is available in both online and offline modes. You can attend from anywhere or visit our Laxmi Nagar or Nirman Vihar branches in Delhi.
Absolutely. We provide 100% practical training on real PBX hardware, software simulation tools, and live configuration scenarios.
Yes, on successful completion of the course, you’ll receive a Certificate of Completion from Vcare Technical Institute, recognized in the industry.
Yes, we offer placement support, career guidance, and resume-building help. Many of our students have been placed in telecom companies, call centers, and IT support roles.
You will get exposure to:
Panasonic, Matrix, NEC PBX systems
IP-PBX and Asterisk-based systems
Softphones & SIP configurations
Network setup and call routing
Yes, we have real lab equipment where students can practice wiring, system configuration, IVR setup, and fault diagnosis in a live environment.
Vcare Technical Institute is a leading education provider, offering online and offline courses in computer, coding, programming, Job Oriented and IT skills. With expert-led training and hands-on learning, we empower students to build successful careers in technology.
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